Car Hire Portugal - GUERIN Catalog

Full general terms and conditions are available in all Guerin desks.

Additional drivers

Only the renter and other approved persons at the beginning of the rental – additional drivers - are permitted to drive a Guerin Car. By each additional driver will be an additional surcharge.

Airport service

All rentals agreements starting at the airports are subject to an additional surcharge, per rental. Included on the rates.

Road Tax

All rentals agreements are subject to an additional daily surcharge at a maximum of 15 days per rental. In case of long-term reservations, which mean a monthly rental agreement (30 days), this surcharge will be applied at a maximum of 15 days per rental agreement. Included on the rates.

Child safety seats

Child restraint seats are required by law and must be reserved in advance. Guerin Car Rental can supply children and booster seats at an additional charge per day.

GPS

This extra must be request in advance; Equipment only available in airport locations and subject to an additional charge will be applied per day at a maximum of 10 days per rental. In case of loss or damages there will be a deductible.

Cross border policy

Guerin cars may be driven into any European Economic Community Country and Switzerland, yet, must be returned to originating point unless a One-Way has been pre-arranged from the designated points. Vehicles cannot be driven into any Eastern Europe or Africa Countries (except Slovenia and Slovaquia), as well as other specified in the International Motor Insurance Card.

Deliveries and collections

Guerin Cars must be collected and returned to Guerin rental stations. Deliveries and collections at hotels, villas, etc are on a request basis and subject to availability. By each service, an additional charge will apply. These services in Free in Algarve hotels. Guerin concede a grace period of 20 minutes in delivery/ collection. After that period, there is no return to the place and the car must be returned in one Guerin location. In case of collection, after this grace period will be charged an extra day.

Deposit

To all customers are required to place a deposit taken in the form of a credit card imprint. Deposit is based on the insurance excess amount and petrol tank, except if they present a ‘’Full Credit’’ voucher.

Driver requirement

All drivers must produce a valid driver’s license, a valid credit card and a prepaid voucher. Licenses should be full, clean and must have been held for at least one year.

Free sell status

Free sell status applies to all reservations received up to 7 days before the beginning of the rental. This free sell period is available for car groups MINI, B, C, P, E, E1, J and J1. Reservations for the other car groups must be made on a request basis and Guerin will send back the reservation status in 24 hours. Free sell status will be available until such time as a stop sale exists. Stop sale notice will be sent 24 hours prior to the period of its beginning and all reservations received until 24 hours after the stop sale notice will be honoured.

Fuel

All vehicles are delivered with a full tank of petrol and vehicles must be returned in the same conditions. There are two options: Fuel purchase option (FPO) is available as an optional. Charges will depend on the vehicle size, and customers have to return the car with an empty tank; Alternatively Clients can leave a fuel deposit of Euros 100,00. If the vehicle is returned with less than a full tank, in addition to petrol shortage an extra charge of Euros 30,00 for refuelling service will apply.

Maximum age

Not apply.

Minimum age

The minimum age for all drivers of a Guerin Car is 21 years old except for car groups G, H, R, L, Z, N and O, which 25 years of age is required.

Young drivers

Drivers who not fulfil the age requirements (21 years) can drive a Guerin Car. An additional charge will apply. Although in all cases drivers must have held a driving license for at least one year. Applicable only for car groups from MINI to E.

Minimum rental period

Minimum rental period is 1 day. Rental period is calculated on a 24-hour period. After a grace period of 59 minutes an extra day at Guerin Standard Rates will be charged to the customer, as well as the extras required by the customer. No rental can exceed 30 days on one rental agreement. A separate voucher must be issued for rentals exceeding 30 days at the same rate of the beginning of the rental. Charges for the additional days that have not been prepaid on the tour voucher will be charged per the Guerin Standard Rates.

Out of hours

Out of hour’s service, is applied only at airport locations and are subject to availability and an extra charge for each provided service will apply. This service is subject to availability and needs Guerin confirmation.

Reservations

Free sell status applies to all reservations received up to 7 days before the beginning of the rental. This free sell period is available for car groups MINI, B, C, P, E, E1, J and J1. Reservations for the other car groups must be made on a request basis and Guerin will send back the reservation status in 24 hours. Free sell status will be available until such time as a stop sale exists. Stop sale notice will be sent 24 hours prior to the period of its beginning and all reservations received until 24 hours after the stop sale notice will be honoured.

Fuel

All reservations, extensions and cancellations must be sent by fax or e-mail to the Guerin Reservations Centre prior to customer arrival. Reservations also could be made thru Guerin website (www.guerin.com.pt) by an allocated login. Cars are reserved by group or category only and not by specific make or model. Similar or large cars may be substituted. Economy Cars with deliver & collection on Guerin locations, within the working hours period are automatically confirmed.

One-Way Rentals

All one-way rentals must be booked in advance and are subject to availability. All One-Way inside Portugal Mainland between Guerin station are allowed. Rentals with duration of 1 and 2 days, are subject to an additional surcharge. Rentals up 3 days there is extra charge, except for special cars in which this supplement always will be charged.

Accidents

Renter must advise Guerin Car Rental station of any accident within 24 hours of the accident occurring, as well an Accident Damage Report duly fulfilled with all details of Guerin Driver and the third. In the event of an accident, renters always have to call the Police authorities and present at the Guerin Car Rental station the respective application.

Collision damage reduction - CDW

CDR limits the renter’s financial responsibility for damage to the rental vehicle. If Guerin rental agreement terms and conditions were not violated, the renter will only be responsible for the applicable excess.

Theft protection reduction - TP

TPR limits the renter’s financial responsibility for loss to the rental vehicle. If Guerin rental agreement terms and conditions were not violated, the renter will only be responsible for the applicable excess.

Third party liability insurance

50 million Euros cover Guerin cars, according to the insurance certificate. The violation of the Guerin rental agreement terms and conditions or unreported accidents may void this insurance.

Excess

If the Guerin rental agreement terms and conditions were not violated, the renter will only be responsible for the excess amounts, as discriminated on the tariffs.

Super CDW

CDW and TP excess amounts can be waived by purchasing Super CDW, which have a daily fee. The violation of the Guerin rental agreement terms and conditions or unreported accidents may void this protection, as discriminated on the tariffs.

Important Notice

Guerin coverage options (CDW, TP, Super CDW) do not cover vandalism damages or damages observed in tyres, wheels, roofs, windscreens, car keys, vehicle interiors, undercarriage and all wilful damages. In these cases the costumer will be liable to all damages caused to Guerin vehicle due to the damages of this notice.

ACDW

Guerin coverage options (CDW, TP, Super CDW) do not cover vandalism damages or damages observed in tyres, wheels, roofs, windscreens, car keys, vehicle interiors, undercarriage and all wilful damages. In these cases the costumer will be liable to all damages caused to Guerin vehicle due to the damages of this notice.

Personal accident insurance and personal effects coverage – Super PAI & PEC

Super PAI & PEC provides accidental death, dismemberment benefits and additional coverage to the renter’s and car occupants’ goods and luggage, including theft.
Maximum cover is:

Euro 50.000 for death and permanent total disablement per each occupant.
Euro 5.000 for medical expenses per each occupant.
Euro 250 for clothing and footwear, per each occupant.
Euro 250 for luggage, per each occupant.
**** Reimburse subject to presentation the police report.
Super PAI & PEC can be taken at an additional daily charge

Travel Assistance

All prices include 24 hour travel assistance, in case of a breakdown or accident with the rented vehicle. This service provides breakdown service or towing of the rented vehicle and or transportation of the passengers to the nearest Guerin rental service centre. With regards special vehicles, the customers will be transported to the nearest airport service center.
The telephone number for travel assistance is available in the individual contract folder. Outside the country, Travel Assistance is limited to towing service for the following situations:

A damaged vehicle is sent directly to a Guerin Office (in Portugal), and the customers are subsequently transported to the nearest service center within national territory. In case of a special vehicle, the customers will be transported to the nearest airport service center.
As for broken down vehicles, if the repair period is up to three days, it is repaired on site and returned to the customer, in case the repair exceeds the three days, the vehicle is sent directly to a Guerin Office (in Portugal), and the customers are subsequently transported to the nearest service center within national territory.
In case of a special vehicle, the customers will be transported to the nearest airport service center.

Vehicle Maintenance

The Customer and the drivers authorized to drive the Guerin vehicle are responsible for correct handling of the vehicle and for complying with the standards of use recommended by the manufacturers. All costs related to repair, maintenance or replacement of oil and fluids that do not exceed the value of €25 will be reimbursed through the presentation of the respective receipt in the name of Guerin, tax payer identification number 501.738.681. Any expenses exceeding the amount abovementioned require prior authorization, which should be requested from Guerin.

VAT

All services, additional protection, franchise charges and extras include VAT at the legal rate in effect on the date of the transaction.

INCLUDED IN YOUR PRICE with Guerin Car Hire:

CDW comprehensive insurance.

TP - Theft and Fire Protection.

Unlimited mileage / kilometers.

20% VAT (Portuguese taxes).

Airport Service Charges (ASC): € 18.95 value.

Road taxes FREE.

Spain Insurance.

24H Road Assistance in Portugal and Spain.

One ways rentals

OPTIONAL EXTRAS (not included in car hire price) with Guerin Car Hire:

PAI - Personal Accident Insurance

Super CDW - Deductible exemption

Luggage Insurance-SUPER PEC

Windows, Tires Insurance- ACDW

Booster seat

Baby seats

GPS navigation system-11 euros per day up to a max of 110 euros

Service fees

All service fees and all extras/ insurances are subject to VAT.

All changes introduced by the Portuguese Airport Authority, Insurance Companies or other will automatically change the service fees here mentioned.

Airport service - INCLUDED

Child seats 7,5€ per day- Max 80,00€

Booster Seat 6,30€ per day Max 60€

Domestic one-way - Free inn Algaarve , and a charge of 80,00€ within Portugal

Out of hours € 43.50 per service provided

Super PAI € 10.00 per day Max 150,00€

Fuel Deposit - € 100.00 per car

Young drivers € 9.20 per day up to MAX 92.00 Euros

ACDW € 3.30 per day

Excess - Deposit

If the Guerin rental agreement terms and conditions were not violated renter will only be responsible for the following applicable excess amounts.

Car groups		Excess Amounts in Euros
MINI, C, P		€ 900.00
E, E1, J, J1		€ 1,590.00
Q, F, K		€ 1,920.00
G, Z, L, N, O H,R		€ 2.500.00 € 3.500.00

Excess amounts can be waived by purchasing Super CDW.

Car groups		Super CDW per day in Euros:
MINI, C,		€ 10.50
P, E, E1, J, J1		€ 11.50
Q, F, K, Z		€ 12.50
G, L, N, O, H R		€ 22.00 N/A